Cancellations & Returns
We Accept Returns: 30 Days:
**All returns must be in Brand-New, unused condition**
30-Day FREE RETURNS - We pay for shipping costs 100% Money Back:
1. If you received the wrong item.
2. If the Item Arrived damaged
3. Manufacturer's Error or Defect
4. Issues with the Listing Description
30-Day WE ACCEPT Returns - buyer pays for shipping:
- Remorse - Changed mind.
- There is no reason why the Seller is at fault.
We will send you a FULL refund after deducting shipping costs.
Zero Tolerance for Online Scams/Abuses:
1. If the Buyer returns an item that has been opened and its original content is kept, we will not accept the return.
2. We will not accept a return if the buyer damages the kit, uses the item, and then returns the box in used condition.
3. We will not accept a return if the buyer orders books or items with online code access and uses the digital merchandise.
Whatever the reason, please contact us first and explain the situation. We are here to assist you and are committed to ensuring fairness for everyone. :)
Cancellations:
Buyers can request cancellation If the item still needs to be shipped.
Shipping Claims:
For Shipping issues, delays or claims (Items lost, delivered to the wrong address, or damaged during transit), Please email us at: wbgamesusa@warbattlegames.com